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Shipping and Return Policy


Pricing

All prices shown on this website are in Australian Dollars ($) and include GST (Goods and Services Tax). Product exports are GST-free. Installation, accessories, and delivery are not included in prices unless specified.

Payment

We accept MasterCard, Visa, PayPal or direct deposit (telegraphic transfer - subject to extra fees for overseas payments). Credit card purchases are not charged until the goods are ready to be shipped except for special orders or if advised. PayPal orders are shipped to your PayPal address. For security, we may charge two amounts to your credit card for verification.

Returns

We are not required to provide a refund or replacement if you change your mind, or you have ordered incorrectly. However, we may be able to offer you a credit or a refund. Items are eligible for consideration if unused, in original condition, and with all packaging and accessories, or unopened within 14 days of purchase in Australia. Credit or refund on returns is solely at our discretion and you must contact us beforehand; the amount refunded may have a restocking fee deducted. This does not preclude faulty goods or anything covered under various Australian Federal or State Government Fair Trading Laws.