Contact Us

We Are Here to Help
Use this form to email us your questions about products, online orders, store experiences, and more. We aim to respond to all enquiries within 1 business day.

Before reaching out, you might find an instant answer in our Frequently Asked Questions (FAQ).

Looking for tracking? Tracking details are sent via email upon dispatch - perhaps it ended up in your spam folder, or you can check status in your Account Dashboard.

Audio or technical question? Please include the brand / make, model, year, and any relevant part numbers so we can check the details.

Order Questions & Phone Support:
If you need help, want to order over the phone, or have any questions concerning your orders, please call customer support at (02) 4872-1553 or (03) 9859-0388 (Monday to Friday, 9am–5pm AEST/AEDT).

Soundlabs Group Pty Ltd
PO Box 921
Mittagong, NSW 2575 AU
Customer Service: (02) 4872-1553.

Soundlabs Group Pty Ltd
PO Box 388
Balwyn VIC 3103 AU
Customer Service: (03) 9859-0388.